by John Kerry | August 30, 2022 | A Message From Our General Manager
The need for upskilling has never been more important than it is today. Councils are faced with increased need to provide staff with automated tools to manage increased work demands whilst at the same time experiencing staff challenges caused by the economy and social impact.
The challenges are to justify the expense and resource time to provide upskilling.
We see the impact caused by lack of upskilling as our support team provides “how to” support with increased frequency. Whilst support meets the immediate impact lack of upskilling causes, it does not eliminate inefficiencies and work frustrations.
We are developing a new upskilling program to help staff, which we plan to release in the next few months.