Infocouncil Managed Services
Keep your meeting management running like clockwork with proactive, council-specific expertise.
Purpose-Built Managed Services for Local Government
Reduce internal workloads and maintain governance excellence with our proactive, council-smart managed services.
Infocouncil’s Managed Services extend beyond traditional support, offering hands-on operational assistance from professionals who understand the rhythms of council life. Whether you’re resource-constrained or want to ensure governance continuity, we provide day-to-day help with meeting preparation, publishing, reporting, and more.
Our services are designed for flexibility, scale up during peak periods or access specialised expertise when you need it most. We can handle all the administration functions when required; it is just like having an administrator at your location who takes care of the details, so your team can focus on delivering results for your community.
Key Managed Services Benefits
Our services are delivered by former governance officers and reflect real-world knowledge of council workflows, policies, and challenges.
We step in when staffing is tight or workloads peak, ensuring consistent, accurate delivery without internal disruption.
Choose ongoing, seasonal or one-off support plans that suit your resourcing model, deadlines, and operational needs.
Included in our Managed Services
Agenda & Minutes Support
Let us compile, format and quality-check your agendas and minutes - on time, every time.
Web Publishing Assistance
We handle the uploading and formatting of public-facing documents to your website or records system.
Meeting Day Assistance
Need help capturing minutes or tracking actions? Our team can support your meetings in real time.
Workflow Monitoring
We help track tasks and approvals to keep your meeting lifecycle moving, with no delays or bottlenecks.
The Infocouncil Managed Services Difference
Always on time. Always council-ready.
We go beyond reactive fixes and bring governance-first thinking into your daily operations. Whether you’re facing resource shortages, staff turnover, or complex timelines, our managed services ensure everything keeps flowing.
Embedded Governance Experience
Our specialists have walked in your shoes. As former council governance staff, they know the standards and stakes involved.
Consistency During Change
Minimise disruption when team members leave or go on leave. We provide seamless continuity with a minimal learning curve.
Guaranteed Service Levels
All tasks are completed according to your preferred schedule and service agreements, with clear turnarounds and deliverables.
Cost Predictability
Managed services reduce the need to hire short-term contractors or absorb overtime costs during busy periods.
Integrated With Your Systems
We work directly within your Infocouncil environment and collaborate with your internal team. No duplication, no rework.
Ready When You Need Us
Scale support up or down at short notice. We’re here to cover crunch periods, critical deadlines, or just help lighten the load.
Need an extra set of hands (with council smarts)?
Discuss your challenges and explore how we can help!
Book a complimentary discovery session with our Managed Services team. We’ll review your current needs and show you how we can provide short or long-term support that fits your budget and improves service continuity.
