Infocouncil Training Services
Empowering your council staff with expert-led training to maximise Infocouncil’s potential.
Our Complete Training Solution
Our training services ensure every council staff member, from new hires to seasoned users, can confidently use Infocouncil and streamline their meeting processes.
Infocouncil has over 20 years of meeting management experience, and our training services are tailored to local government compliance training needs.. Former council governance training professionals deliver sessions, making each class relevant and practical. We offer onboarding for new staff, refresher upskilling for existing users, and advanced courses—all focused on helping you use Infocouncil to its full capabilities.
Investing in training ensures your staff adopt best-practice processes from day one, boosting productivity and confidence. Our friendly trainers work around your schedule to minimise disruption, and even provide real-time support as participants apply what they learn. Meeting management software training sessions can be conducted online or on-site, depending on what works best for your team.
The results? A more competent and confident workforce that fully utilises all the features our powerful Infocouncil solution offers in their daily operations.
Key Training Benefits
Infocouncil’s training is delivered by specialists with deep local government governance experience.
Your team learns not just the software features but also meeting governance best practices. New staff are properly trained from the start, and existing users are upskilled on new features to use our solution to its full potential.
Infocouncil offers rapid training sessions that quickly bring new council staff up to speed. These short, focused sessions eliminate the need for staff to learn by trial and error, reducing work disruptions and loss of confidence. Trainers even provide support in real time as new users complete their first reports or papers, so learning is applied immediately on the job.
Infocouncil training is available both online and in person to suit your operational needs. Councils can choose from pre-designed course content or request a custom training program focused on the topics that matter most. This flexible approach means your staff receive relevant training at a time and format that works for them.
Included Training Options
Rapid Focus
Training
Short, remote training for new or existing staff, providing real-time support as they complete their first Infocouncil report or business paper. Training is tailored to each council’s specific requirements.
Business Paper
Administration
Focused 3-hour remote training sessions for up to 5 staff, targeting specific functions relating to the Business Paper Management process, minimising time and budget impacts.
Advanced
Administrators
This 2-hour course is tailored to the council’s requirements and delves into advanced administration maintenance functions, including updating templates.
IT Training
This two-hour course provides IT staff with the skills to create and restore backups, create test databases, apply Infocouncil script files, and upgrade the Infocouncil version.
Tailored Training
A fully customisable program where you pick the topics to cover. Infocouncil’s training specialists develop a unique course to meet your council’s specific needs.
The Infocouncil Training Difference
Train for today, build for tomorrow.
Infocouncil’s council governance training is more than meeting management software training instruction; it’s a strategic enabler. Our programs, designed by former council governance professionals, help teams adopt compliant, consistent, and efficient processes across all departments. Whether scaling operations, integrating IT systems, or onboarding new staff quickly, our Infocouncil rapid-focus training evolves with your Council’s governance training needs.
Governance-Driven
Learning
Our training embeds governance principles into every session. It’s not just about using the software. It’s about helping staff understand and follow proper workflows, version control, approvals, and decision- making frameworks. This promotes transparency, risk reduction, and compliance from day one.
Scalable for Councils
of Any Size
Whether you're a small rural shire or a major metro council, when it comes to Infocouncil, size does not matter. Our training model scales with you. We tailor delivery formats, content depth, and post-training support to your staff structure, workloads, and goals – no one-size-fits-all here.
Analytics-Ready
Confidence
Trained staff are better equipped to input data accurately and follow structured processes, laying the foundation for actionable council insights. Better data in equals better reporting, making your meetings matter more. Our sessions reinforce discipline that supports analytics, reporting, and tracking.
Capability Retention
Strategy
Staff turnover is a reality in local government. Our repeatable training services protect your operational knowledge and avoid the productivity dips that come with losing key users. Councils can book recurring sessions to keep their knowledge base strong.
Systems Integration
Alignment
Infocouncil often works alongside document management, workflow, or other standard systems. Our trainers help staff understand how their Infocouncil tasks connect to broader tech stacks, reducing silos and encouraging end-to-end digital thinking across teams.
Rapidly enable staff to be
Confidently Competent
We structure training to deliver measurable outcomes in the shortest time possible. In under two hours, your staff will confidently produce or manage key council meeting documentation, saving hours of trial-and-error or peer dependence.
Ready to empower your team with Infocouncil training?
Discuss your council’s challenges with a free discovery session.
Book a free discovery session with our team. We’ll discuss your council’s challenges and explore how Infocouncil training can help. Simply fill in the form to get started, and one of our friendly staff will be in touch to confirm the details.
