Tailored Training
Custom training programs are designed around your council’s structure, goals, and challenges.
Training that fits your team
Every council is different, and sometimes your training needs go beyond standard sessions. Tailored Training gives you the flexibility to build a custom program from the ground up, addressing your specific team structure, workflows, reporting requirements and internal knowledge gaps.
We work closely with you to design, schedule, and deliver a program that aligns Infocouncil training to your council’s goals, whether that’s improved governance, more efficient reporting, or smoother collaboration across departments.
Councils implementing Infocouncil for the first time
Teams training new governance staff or report authors
Organisations refreshing their internal training or documentation
Why councils choose Tailored Training
A strategic training approach for councils with more complex requirements or unique challenges.
We design each program around your people, processes, and platform use, from governance and executive teams to report authors and IT.
For councils with multiple departments, distributed teams or tiered user structures, Tailored Training ensures consistency and clarity across the board.
Go beyond just “how to use the platform.” We help you establish governance best practices, team alignment, and repeatable workflows that drive long-term success.
We start with your goals and work backwards. Whether minimising late items, reducing governance errors, or standardising workflows, we design training to deliver real impact.
What's Included
Well, what is included is really up to you, your needs, and what works best for your people!
Tailored Training is built collaboratively, starting with a consultation and discovery session to assess your current state, challenges and goals.
Your program can include:
Role-specific training modules across departments
Training pathways for new starters and advanced users
Scenario-based exercises using real council documents
Troubleshooting and process improvement workshops
Governance alignment sessions for managers and executives
The Infocouncil Training Difference
We combine deep platform expertise with a real-world understanding of council environments.
Our trainers work with councils of all sizes across Australia and New Zealand and understand the governance and compliance pressures you face. We measure success by how well your team applies what they’ve learned, not how many boxes we tick. That means we’re not just showing features, we’re helping you get results.
Practical, relevant, real-world
Training uses your actual documents, workflows and meeting cycles as the foundation for every session.
Embedded support
Tailored Training often includes documentation, post-session resources, and follow-up sessions to reinforce learning and track progress.
Tried, Tested & Trusted by councils
Dozens of local governments across ANZ rely on Infocouncil’s training team to deliver capability uplift with real business impact.
Ready to empower your team with Infocouncil Tailored Training?
Book a free discovery session with our team. We’ll discuss your council’s challenges and explore how Infocouncil tailored training can help. Simply fill in the form to get started, and one of our friendly staff will be in touch to confirm the details.
