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Training & Services

This is where you will find all the additional training and services we can offer you to ensure you are utilising Infocouncil to it's full capabilities.

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Choose from our In-Person services:

Rapid Focus Onboarding

Conducted Remotely

​A new kind of staff onboarding! Onboarding programs significantly impact the productivity, engagement, retention, and satisfaction of new talent.

See our calendar for availability and book your preferred dates now! Spots are filling fast.

RFO has been designed by qualified Infocouncil training staff for new members of the governance team, or any new staff member who creates or authorises an Infocouncil report.

Rapid Focus Onboarding provides

  • Short and sharp upskilling eliminates the need to adopt self-taught practices, reducing work disruptions due to the need to ask questions and the resulting drop in job confidence,

  • a learning solution designed to offer “real-time” Infocouncil staff support, meaning  Infocouncil staff will be on-hand to support new starters as they complete their first business papers in "real-time",

  • Modules that are selectable based on past experience and required knowledge for the role, and

  • Learning that is optimised by scheduling flexibility, ensuring review and reinforcement can be implemented.


Task modules

  • Report Writer, Authorisation and Actions (2 Hours)

  • Business Paper Administration – Create Papers, Minutes Resolution, Actions Generation (3 Hours)

  • Advanced Administration Maintenance – Overview of Infocouncil maintenance functions (2 hours)
     

Pricing options

  • Onboarding training - task based - 2 hours - $550 +GST

  • Onboarding training - task based - 3 hours - $780 +GST

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Rapid Focus Training

Conducted Remotely

We know training takes up your precious time and budget, so we've developed a sharply focused training solution offering the flexibility to suit your needs.

See our calendar for availability and book your preferred dates now! Spots are filling fast.

What is Rapid Focus Training?
 

Duration: A maximum of 2 hours.
 

When: Either 9am-11am or 1.30pm-3.30pm AEST sessions are available, and other timeslots can be considered.
Click on the 'View Calendar' button to be taken to our calendar showing our currently availability. (subject to change).

 

Where: All sessions are conducted via Microsoft Teams.
 

Who should attend: Any staff in need of training in a specific subject nominated by you, although we recommend your Infocouncil Administrators as the ideal participants.
 

Why should I schedule Rapid Focus Training:  Attending training takes time out of your busy schedule and has to work with the constraints of training budgets. With this in mind, we've developed this sharply focussed training solution that provides the flexibility to focus on your immediate needs.
 

Next steps: Register your interest by completing the form below and we will contact you to confirm your specific needs and set up the meeting... and you can leave the rest to us!
 

Pricing options (to a maximum of 5 attendees)

  • Rapid Focus Training - task based - 2 hours - $550 +GST

  • Rapid Focus Training - task based - 3 hours - $780 +GST

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BPRe

Conducted Electronically and Remotely

Your unique online portal to our Best Practice Review analysis process. You complete the electronic form, we provide the best recommendations.

PLEASE NOTE: BPRe is currently only available to those councils that have been specifically invited via email to book. Please note that if you are not one of these councils, we will record your interest and advise you as soon as your council has access to this service.

What is a Best Practice Review (BPR)?

Duration: In your own time. Councils have two options: 1. All participants meet together (in person or online) and complete the form, submitting their feedback immediately, electronically. 2. Team participants complete and submit their forms separately, electronically in their own time. Their Team Administrator can monitor their progress, review and edit the data as necessary and when ready, make their Final Submission.

When: Click the 'View Calendar' button below for availability

Cost: 
Zero cost.

Who should participate: Up to 6 members of staff that wish to give feedback or gain knowledge relating to the configuration and use of Infocouncil - ideally the Infocouncil Administrators, their Manager and a representative from I.T.

Why should I schedule a BPRe: The Best Practice Review process ensures you are using the Infocouncil solution to its maximum potential and with confidence. Frustrations due to issues with the solution or lack of training are identified and solutions provided or recommended. The BPRe also provides an opportunity to inform attendees of updates in functionality and identify automated processes that are not being utilised. A report is then provided, outlining what was addressed and recommended actions. We then arrange a follow-up meeting to discuss the recommendations and outcomes.

Next steps: To book, simply fill out our enquiry form below and we will contact you to confirm your booking.

Training Courses

Conducted In-Person or Remotely

Pre-existing or tailored training services to suit your unique requirements.

See our calendar for availability and book your preferred dates now! Spots are filling fast.

Our training courses are specifically designed to cater to every customer's individual needs.

For those councils who prefer to be taught an overview of the most important topics and would prefer to save time by leaving the content to the experts, we have pre-determined courses that can be scheduled as soon as your team is available, both for Report Writers and for Administrators.

For those customers who are after a customisable format where they can pick and choose the topics and content they want to cover, we can also tailor-make a training solution for you. Our Training Courses are tried and tested with our smallest to largest customers, making them reliable and value for money options for everyone.

See our calendar below for recently updated availability. If your preferred date or time isn't available, please feel free to enquire Pre-existing or tailored training services to suit your unique requirements.

These courses can be delivered as a full-day, half day or even multiple days depending on your needs.


Please note: If you see your preferred timeslot is already taken, please don't h
esitate to enquire - we will attempt to accommodate all requests.

November 2023

All training currently available are highlighted in green, to the right.
Please note: where a date box is divided in two colours, this differentiates the availability of AM and PM slots.

If you don't see your desired date or time listed, please request it in the notes section of our form below when booking, and we will make every effort to accommodate where possible.

Spots are limited.

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December 2023

All training dates currently available are highlighted in green, to the left.
Please note: where a date box is divided in two colours, this differentiates the availability of AM and PM slots.


If you don't see your desired date or time listed, please request it in the notes section of our form below  when booking, and we will make every effort to accommodate where possible.

Spots are limited.

Book an Infocouncil Service

Please select your preferred time:

Thank you for submitting your booking request.
One of our friendly staff will contact you shortly.

Please complete the booking form below. A member of our staff will contact you shortly to discuss your requirements.

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